About iPortal

Introducing iPortal – your centralised, secure customer engagement platform from iProov.

Designed to streamline your experience, iPortal provides customers and partners with a seamless interface to effortlessly manage and execute critical tasks.

Key features include:

• Create and configure service providers
• Set up service providers as production services
• Invite team members
• Raise support tickets
• Access detailed reports
• Lookup transactions

To begin integrating iProov’s services into your application or website, simply configure your service provider via iPortal.

If you do not have access, please reach out to your organization’s primary iPortal admin or your Customer Success contact.

iPortal also empowers you with valuable insights into your iProov usage, helping you monitor and understand user verifications:

• Transaction Lookup/Username Search: Gain deep insights into a transaction. iPortal offers detailed diagnostic information if a transaction fails, helping you understand the user’s journey.
• Reporting: Gain access to detailed, self-service reports and dashboards, offering granular insights into daily, hourly, and monthly usage data. Historical data provides a deeper understanding of performance, user behavior, and usage trends, helping you make informed decisions.
• Maximize the potential of iProov with iPortal, your trusted hub for efficient service management and insightful analytics. (edited)