Account Recovery

In the event that a user forgets their password or loses access to their account, Workforce MFA can be used as a secure method for account recovery. Instead of relying on traditional methods like security questions or email verification, which can be vulnerable to social engineering or account compromise, users can simply verify their identity with a facial scan. This leverages the initial enrollment process where the user’s facial biometric data was securely captured and stored. Account recovery with Workforce MFA provides a more secure and reliable way to regain access to their account, preventing unauthorized account takeovers and reducing the burden on helpdesk resources.